I experience. I share. We listen.

While I was there, I had three excellent nutritious meals. I had speech therapy, occupational therapy, and physical therapy six days a week.

In speech therapy, I had Michelle and Jennifer. They both helped me strengthen my muscles in my cheeks and throat. They were excellent teachers and very kind.

In occupational therapy I had Janet. She helped me strengthen my left arm and got it moving. She was very encouraging and kind.

In my last week of physical therapy I had Andrew. He got me out of a wheelchair and off a walk, and walking unaided. He was so inspirational and encouraging. I watched Andrew when I first came and was always so helpful to the other therapists.

On the day I went home, Andrew spoke with my husband at my request. My husband was completely overwhelmed.

The one thing that really helped me were the visits from the Chaplain. I so looked forward to his visits.

I am getting stronger every day, and I thank God for the wonderful people at Westchester Gardens. It is definitely a five star facility, and I was so blessed to be there. I highly recommend it to everyone I know.

Sincerely,

I stayed at your facility for two weeks in March and attribute my ability to walk today to your therapist, Danielle. The ability to motivate and encourage me was awe inspiring, and I couldn’t have been luckier than to be assigned to work with her. I personally want to thank Danielle for her caring nature and professionalism. I am grateful that my experience was so positive and the treatment I received was gentle and kind. I send my heartfelt thanks to her for getting me up and walking. I truly feel I wouldn’t be where I am today without her help.

Competent and sensitive therapists like her show that a tragedy can have a silver lining. The support of the fine staff at your facility helped us through a difficult time, and we will never forget their kindness. Please express our appreciation to Danielle and the rest of your staff. I am forever grateful.

The work they do every day is so important and they excel at their work in every way possible.

So, thank you. My family and I will never forget what you’ve done for us.

Sincerely,

I am reminded of the pleasant staff demeanors and responsiveness as I was carefully carried through the processes of my condition, with confidence that I would soon return to a normal life.

Each and every nurse, aide, therapist, food service attendant and administrator was terrific. During this six-week process, the patience, softness of approach and responsive behavior of everyone was particularly pleasant and unique.

Thank you all for making my stay a pleasant one and I shall never forget you.

Gratefully,

However, with the help of your staff, as well as the doctors, his turn around has been amazing. Joseph was discharged today, enabling him to be back in his own home, thanks to everyone’s efforts on his behalf.

The staff in Queen’s Way were phenomenal, and Ira was a true stand out. Please know that we would have been lost without Ira and his efforts to work with Joseph, from my father in law’s cantankerous beginnings, to his mellow and comfortable last few days at your facility. In fact, in preparing him to come home, Joseph said he was sad to leave Westchester Gardens Health & Rehabilitation.

Not sure how many times you receive notes of appreciation, but please know that the our family is indebted to everyone at your facility, for their care, support and concern over Joseph’s progress and recovery.

From the bottom of our hearts….we thank you.

Kind regards,

It was a very trying time for us after learning that my mother had plateaued in her therapies and was not going to go home. We were recommended to look into an Assisted Living Facility. Denise gave me and my sisters comfort, helping us through the process of choosing a facility. She told us what to ask and look for when assessing them, and, after choosing, she and her team helped to coordinate the move and make the it so much less taxing on us. Her mothering and caring instincts, her ability to empathize, and, her thorough knowledge in all aspects of patient care and facilities, made this process so much more bearable and easier for us.

I commend you on having a such a competent and caring group with Denise leading it. Your team truly helps patients and their families transition through the difficult stages of life. Many thanks to her!

Sincerely,